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How to enable Remote Assistance
When you create a support ticket with the Support Team, you might be asked to enable the Remote Assistance service in order for us to better diagnose the problem. To do so, please follow the following...
View ArticleFunction of Primary and Aux SMA Connectors on LTE Enabled Devices
Do I need to connect an antenna to the auxiliary SMA connector to connect to a LTE service?We always recommend connecting both antennas to the SMA ports for better throughput. However, if that is not...
View ArticleConfigure MRTG for Peplink Devices
The MRTG software package includes a command line program called cfgmaker to automatically generate a configuration file for a device. The following example assumes your Peplink device is already...
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How to authenticate PPTP clients and web admin login using Windows 2008...
Peplink Balance supports authenticating PPTP and Web Admin clients by an external RADIUS server. This document explains how to configure Microsoft Windows Server 2008′s RADIUS Server to work with...
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Properly configuring your firewall rules
We have written this quick walkthrough to help you properly configure your firewall rules. Configuring the proper port number Each session involves a client connecting to a server. Often, the PC is...
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Obtaining a Diagnostic Report from a Pepwave AP Device
Go through the following steps to obtain a Diagnostic Report from a Pepwave AP device: Connect to the Web Admin Interface with a web browser. Go to Command > Misc. Click the Proceed button under...
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IP addresses to securely connect to InControl2
Message for InControl 2 Administrators. If you would like to create an outbound rule for InControl 2 traffic, there are 2 options: Option 1: Simply define a rule for the domain “peplink.com“. Option...
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How to access DSL modem on PPPoE WAN Connection?
When the customer has a DSL Internet link, the DSL modem will be configured in bridge mode and it will be connected to Peplink WAN interfaces configured as PPPoE. The following steps will enable users...
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How to Enable Remote Packet Capture with Wireshark
As of Firmware 6.3, Peplink devices can send packet information to an external client, where it can be analyzed by Wireshark. To enable this feature, please follow these steps: 1) Download Wireshark...
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Latest Peplink Hardware Revisions
Instructions for finding the Hardware Revision of your device. Peplink Balance Model Hardware Revision Date of Release Status Enclosure Balance 210/310 4th Fall 2014 Shipping Balance 305 2nd Early...
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